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+40747229900 eclecticpine@gmail.com

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Frequently Asked Questions

Frequently Asked Questions About Shopping and Shipping at ECLECTIC PINE.

We accept Visa, Mastercard.
Shipping times are subject to variation based on the delivery location and the selected shipping method. Standard shipping typically incurs a delivery period of 5 to 7 business days, while expedited shipping options are also available. Shipping costs will be calculated during the checkout process and may fluctuate depending on the destination and package weight.
As our products are custom-made specifically to meet the unique preferences and specifications of each individual order, we do not maintain a conventional return policy. This means that once an order is placed and production begins, we are unable to accept returns, exchanges, or refunds. Each item is crafted with great care and attention to detail, ensuring that it is tailored to your exact requirements, which is why we encourage our customers to carefully consider their choices before finalizing their orders. If you have any questions or need further clarification about our products, please don’t hesitate to reach out to us. Your satisfaction is important to us, and we’re here to assist you in any way we can throughout the ordering process.
We are pleased to inform you that we offer international shipping to select countries. Please be advised that shipping times and costs may vary depending on the destination and the weight of the package. Additionally, customers are responsible for any customs fees or import taxes that may be applicable.
We wish to assure you that the security of your personal information is of utmost importance to us. All transactions conducted on our website are safeguarded using SSL encryption, and we do not share your personal information with any third parties. For further details, we invite you to review our Privacy Policy available on our website.

ECLECTIC PINE

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